TERMS AND CONDITIONS FOR PURCHASING AT SHINE WATCHES
These terms and conditions (hereinafter the “terms”) apply when you as a customer purchase watches, services and accessories (hereinafter “products”) from Shine Watches / SMJ Holding ApS, Dramstrup 9, 4420 Regstrup, Denmark (CVR no. 44568039) – hereafter “Shine Watches”.
1. INTRODUCTION
1.1 Please read these terms carefully as they contain important information about your rights and obligations as a customer of Shine Watches and the nature of the service provided.
1.2 The terms apply to all agreements for the purchase of products you as a customer enter into with Shine Watches, unless otherwise agreed in writing. You accept the terms by entering into an agreement to purchase products with Shine Watches. If you do not agree to the terms and conditions, you can not shop at Shine Watches.
1.3 The terms apply to both corporate customers and private consumers, as it will be noted in particular if certain parts of the terms only apply to corporate or consumers.
2. PERSONAL DATA
2.1 In order to enter into agreements with Shine Watches, we need to process certain personal information about you in order to live up to the agreement. All personal information is processed in accordance with our personal data policy.
3. CONCLUSION OF AGREEMENT
3.1 We make every effort to ensure correct prices, photos and descriptions on the website. However, we make reservations for printing and typing errors, just as there may be differences in displayed colors depending on screen settings, light settings etc. as well as products displayed on the website may be sold in the meantime or no longer possible to obtain.
3.2 The products and prices that appear on the website are not offers, but invitations to make offers, and no final agreement has been made until you have received an order confirmation and paid a deposit.
3.3 Once you have found a product you want to buy, you can send your wish to buy that product online to Shine Watches, and you will be contacted by Shine Watches with an order confirmation on the terms that Shine Watches can offer you the product. The offer is finally accepted by you when paying the deposit.
3.4 Please note that Shine Watches do NOT accept cash payments.
4. YOUR WARRANTY
4.1 Shine Watches only sells 100% authentic products, which are sold from authorised dealers to either private individuals or watch exchanges and the like, and which Shine Watches then buys and sells on to you.
4.2 For repair work and other services, only parts of the highest standards are used, and Shine Watches collaborates with Denmark’s most skilled watchmakers in connection with service and repairs.
4.3 If you wish to have your new watch verified by an authorised dealer, you are welcome to do so at your own expense. To ensure a completely objective assessment of your watch, this process takes place exclusively between you and the authorised dealer.
4.4 A manufacturer’s warranty is provided on some of the products sold by Shine Watches. Please refer to the details in the accompanying material from the manufacturer.
5. DELIVERY
5.1 Shine Watches offers personal delivery throughout Denmark – with the exception of non-bridged islands as well as Greenland and the Faroe Islands. If such delivery is desired, you will, for security reasons, have to present identification documents from which your address appears before entering into an agreement.
5.2 The detailed delivery terms are agreed from time to time.
6. INTELLECTUAL PROPERTY RIGHTS
6.1 All intellectual property rights in the products belong to the respective trademark rights holders. Shine Watches is not affiliated with nor an authorised dealer of either Rolex, Omega or other brands mentioned on the website.
6.2 Shine Watch’s use of third party trademarks on the website and in the marketing takes place only to the extent necessary to be able to identify the products and describe their properties and origins.
6.3 Shine Watches has taken all displayed photographs, including product photos shown on the website and used in the marketing material. Shine Watches has written all texts used on the website and in the marketing and the design of the website itself also belongs to Shine Watches. The intellectual property rights hereof belong to Shine Watches and its use without permission from
Shine Watches will be an infringement of copyright.
7. RIGHT OF WITHDRAWAL
7.1 As a corporate customer, you have no right of withdrawal.
7.2 Your right of withdrawal as a consumer depends on whether it is a stock item or an order item:
7.3 Stock items
7.4 As a consumer, you have a 14-day right of withdrawal regarding watches that are listed as stock items from the time the watch is delivered to you.
7.5 Out of the price you pay for the watch, Shine Watches will have incurred costs of an average of DKK. 4,000.00 for marketing the specific product, special delivery costs, security handling costs, etc. A cost of DKK 4,000.00 will thus be deducted from all reimbursed amounts for the purchase of watches to cover these costs of Shine Watches.
7.6 In order to exercise your right of withdrawal, you must give Shine Watches clear and distinct written notice within the 14-day time limit. You must enclose your name, address, order details, telephone number and e-mail address so that we can identify you and your order. The notification can be sent by letter or by email to: [email protected].
7.7 The product must be returned to Shine Watches in its original packaging, be unused and in the same condition as when received. All accompanying documents, evidence, etc. must be included. You must pay for this return shipment as well as for any insurance thereof.
7.8 The return address is Shine Watches, Dramstrup 9, 4420 Regstrup, Denmark.
7.9 You should use a safe form of return, and we recommend that you insure the shipment for its full value. Shine Watches assumes no responsibility for products that are damaged or lost in connection with the return shipment.
7.10 You are also liable for any deterioration in the value of the product if you have handled the product in a way other than what is necessary to determine the product’s nature, properties and the way it works. In other words – you can handle the product in the same very limited way as you would have been able to in a physical store. You must not have taken the product into actual use, not even by e.g. just having worn the watch at home.
7.11 If the Product has been handled in addition to what is described above, the product is considered used, which means that upon cancellation of the purchase, you will only receive part or none of the purchase amount depending on the commercial value of the item.
7.12 Order items
7.13 Please note that you as a consumer do NOT have any right of withdrawal on products listed as order items.
7.14 All purchases of products listed as order items are thus final when the deposit has been paid. By paying the deposit, you waive any right to return the ordered watch.
7.15 When you buy a watch as an order item via Shine Watches, you buy a combination of a service, a guarantee and a watch. The service consists of Shine Watches in its network of dealers finding and purchasing exactly the specific watch you demand, so that it can be sold to you. These are special luxury items to order, where people’s tastes and requirements are different, and not an ordinary “off-the-shelf item” that can be sold to other customers without loss. The guarantee is obtained separately for your particular ordered watch, and the guarantee period is activated for you.
7.16 The watch is simultaneously designated as used as soon as the seal is broken, the watch is worn for the first time and / or the strap or bracket is adjusted. The broken seal, adjusted strap / bracelet and the included utility scratches also mean that sold watches can not be returned to Shine Watches in essentially the same condition, and thus can not be resold as new to another party.
7.17 Overall, this means that Shine Watches can not offer the right to return watches sold as order items according to also the exemption provisions in Act 2013-12-17 no. 1457 on consumer agreements with later amendments § 18, paragraph. 2, no. 2-5 and that it is partly a service already provided.
8. STRAPS AND LINKS
8.1 All watches are delivered with a standard strap or bracelet. If you want a larger strap or extra link for the chain, please mention this when ordering. For the vast majority of our watches, a larger or smaller strap can be ordered as an extra purchase. However, please be aware of this before ordering, as certain straps and chains can easily cost several thousand kroner.
9. BANK INFORMATION
9.1 Bank
Reg. Nr: 9070
Kontonummer: 1639707780
10. ORIGINAL WATCHES
All our brand new watches come from authorised dealers. Shine-watches.com is not affiliated with either Rolex or any other brands mentioned on the Website. Shine-watches.com is subject to Danish purchase law, and invoices are issued for all purchases in accordance with Danish VAT rules.
* The suggested retail price is just an estimate. The current daily price must be calculated when ordering due to the large price fluctuations in the market.
11. NO WAITING TIME
When you go to an authorised watch dealer in Denmark, there are often long waiting lists for the popular watches. Rolex’s sports models in particular are so popular that there is a waiting time of many months and in some cases it can even take 5-10 years before your watch reaches the store.
At Shine-watches.com, on the other hand, we have no waiting lists and several sports models in stock in the safe and ready for delivery within just a few days.
The popular sports models from, for example, Rolex, we usually sell more expensive than the list price, as we outbid the market, so that you in turn get the watch immediately and avoid the long waiting lists of the retail shops.
12. A GOOD TRADE
For example, if you buy a new Rolex Submariner steel at Shine-watches.com today, all market history from the last 15 years shows that you will be able to sell the watch used in 3-5 years for more than what you paid for it at Shine-watches.com.
This may almost sound ‘too good to be true’, but the history is quite clear: if you buy one of the coveted Rolex models, you will usually be guaranteed your investment for many years to come and maybe even “make money” from having the watch on your arm each day for a number of years.
We at Shine-watches.com can of course not predict the market, however, history shows that many models will eventually become a good investment long term.
13. WHERE DO THE WATCHES COME FROM
All our watches are first sold by authorised dealers in Europe. Thus, your papers and certificates are stamped according to manufacturer’s requirements for international warranty.
We later buy the watches in either larger batches or in collaboration with our European agents. Our many years of experience ensure that we only deal with large, stable agents and reputable players in the market.
Watches traded in this way will always be brand new. From an audit point of view, however, the watches can be “used”, since they have already been sold once from the authorised dealer, and thus full VAT has been paid on the purchase.
However, you receive a guarantee and trade with Shine Watches exactly as if the watch was purchased via a retail store. The warranty card is also stamped by the authorised dealer, so that you have both Shine Watch’s warranty as well as a Danish invoice and, for example, Rolex World Wide Warranty when you buy the watch at Shine-watches.com.
